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L’Oréal USA Influencer Campaigns: 18 Brands, 100+ Campaigns

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Case Study

How We Ran Influencer Campaigns for 18 L’Oréal USA Brands

L’Oréal USA has 18 brands across luxury, professional and consumer beauty, and each one has launches to promote. Across more than 100 campaigns, we worked with over 60,000 creators and sent products to more than 40,000 influencers. Two IT Cosmetics launches sold out, and a Kiehl’s skincare mailer delivered in a pizza box earned more than 2,000 pieces of content.

Influencer marketing, seeding and social strategy for L’Oréal USA

Platforms

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Instagram

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TikTok

Services

5.4%

average engagement rate

60k+

creators

50k+

pieces of content created

Challenge

Standing out to creators who get sent products every week

L’Oréal USA has one of the biggest beauty portfolios in the country, from Lancôme and Kiehl’s to Maybelline, NYX and Pureology. Each brand has its own audience and launch calendar, and all of them compete for attention in the same social feeds. L’Oréal needed a partner who could run dozens of launches a year across three divisions while keeping every brand and product distinct. That was a high bar, because creators and dermatologists are sent products constantly. Every mailer, brief and campaign had to give them a reason to post.

strategy

We worked across all three L’Oréal USA divisions: LUXE, Professional Products and Consumer Products. Our approach combined a seeding system built for scale with campaign ideas designed for each brand.

For seeding, we handled the full process for 14 brands, from mailer creative and creator outreach to management, reporting and optimisation. ARIA, our AI tool, helped us find creators and recognise products in their images. For LUXE, we put best-selling products from five brands into shared mailers, so every creator received something worth posting about.

We also made the mailers part of the story. Kiehl’s sent skincare in a pizza box on Prime Day to match its “fresh deals to your door” message. IT Cosmetics sent dermatologists custom “Hello Sunshine” kits for its first facial SPF, and Pureology hosted a creator getaway in a Malibu mansion where every attendee posted.

IT Cosmetics had its own plan, matching each creator type (dermatologists, makeup artists, beauty and lifestyle creators) to a stage of the buying journey. Within that plan, we ran a break-up-themed launch called Bye Bye, used social listening to jump on the concealer hacks trend for Bye Bye Under Eye, and built “Eat Cake, Don’t Wear It” for CC+ Natural Matte SPF 40 across social, in-store, out-of-home and a branded event. We also teamed up eight L’Oréal colour cosmetics brands with ULTA for the group’s first multi-brand, social-first retail campaign, built around a custom Back to School TikTok sound.

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results

$1.2M in earned media value and 53% higher engagement than competitors

Across 18 brands, we delivered more than 100 campaigns with over 60,000 creators. Paid campaigns averaged a 5.4% engagement rate. Seeding reached more than 40,000 influencers and produced over 50,000 pieces of content, with the shared LUXE mailers reaching a 70% posting rate across four or more campaigns.

The standout ideas produced the strongest numbers. The Kiehl’s pizza mailer earned more than 2,000 pieces of content at a 16% average engagement rate, and two IT Cosmetics campaigns beat the 4.4% group benchmark by 69% and 81%, selling out the product both times. Together, these results show that influencer marketing can work at large scale for a global beauty group and still produce ideas that creators want to post about.

5.4%

average engagement rate

60k+

creators

50k+

pieces of content created

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Socially Powerful is a global leading social media and influencer marketing agency, with offices across Europe, USA, Asia and the Middle-East.

If you’d like to speak to our team about how we can help you take your brand to another level and engage audiences globally, please complete our contact form.

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